All plans have 30% OFF For this week
Claim DiscountAbout us
AnswerPal is a pioneering AI-driven platform that transforms customer service and internal support for organizations worldwide. Born from real-world needs, we unify email, chat, and phone support into a single, intelligent solution—delivering instant, multilingual, and context-aware service 24/7. Our mission: to empower every business, large or small, to deliver world-class support with the power of automation and the human touch.
To make exceptional customer service accessible to every organization by uniting the best of AI automation and human expertise. We believe that every customer deserves fast, accurate, and personalized support—no matter the channel, language, or time of day.
To lead the global transformation of customer and employee support—enabling businesses to scale effortlessly, reduce costs, and build lasting relationships through smart automation and continuous learning.
AnswerPal was created to solve a challenge we faced ourselves. As part of iPower, a digital growth company helping businesses maximize their online impact for over 25 years, we struggled with the limitations of traditional customer support. Our own service, Keyboost, received tens of thousands of emails in six languages every month. Existing solutions couldn’t keep up with spam, multilingual demands, or the need for rapid, accurate responses.
So, we built AnswerPal: an AI-powered platform that automates and optimizes communication across email, chat, and phone. What started as an internal solution quickly proved invaluable to our clients—helping organizations of all sizes professionalize their support, reduce workload, and deliver an outstanding customer experience. Today, AnswerPal is trusted by businesses across Europe and beyond to handle millions of conversations every year .
CEO, Founder
From coding on a Commodore 64 as a child to leading digital innovation today, technology has always been my passion. In 2000, I founded iPower to help businesses harness the potential of the Internet. Since 2004, I’ve specialized in search engine algorithms, and since 2020, I’ve focused on using AI to automate and optimize business processes.
As CEO of AnswerPal, I’m dedicated to empowering organizations with intelligent automation—making world-class support accessible to all. When I’m not at my computer, you’ll find me working out, cycling, or enjoying the outdoors and a good BBQ.
Are you passionate about AI, automation, and transforming customer service? We’re always looking for talented individuals to join our mission. Reach out to careers@answerpal.com to learn more.
Ready to see AnswerPal in action or have questions for our team? Book a free demo or contact us today—we’d love to help you transform your customer service.
AnswerPal: AI-powered customer service solutions to elevate your support and communication effortlessly.
For all support, sales, and partnership inquiries, email us at info@answerpal.eu
