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Pricing & Packages

Pricing & Packages

Flexible plans to fit your needs

AnswerPal offers four subscription tiers to suit organizations of different sizes and requirements. Each package combines a fixed monthly fee with an “AI + Phone Budget” that covers AI token usage and telephony costs. Unused budgets expire monthly, and longer commitments can unlock additional benefits.

Package Comparison Table

FeatureStarterProBusinessEnterprise
Monthly cost€100€500€1.000€2.000
Users11030100
AI + Phone Budget (%)10%20%30%40%
AI + Phone Budget (EUR)€10€100€300€800
Chat
Email
Spam filtering
Multilingual signatures
Phone
Fine-tuned models
API calls
Storage1 Gb10 Gb100 Gb200 Gb
 
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How the AI + Phone Budget works

The AI + Phone Budget is a reserve that pays for the OpenAI tokens used to generate responses as well as the telephony costs associated with voice interactions. The budget amount is a percentage of your monthly fee; for example, the Business package includes €300 per month. If not used within the billing cycle, the remaining budget expires. Customers with higher message volumes or call traffic should consider the Pro, Business or Enterprise tiers to ensure sufficient budget.

Pie chart illustrating the split between the fixed monthly fee and the AI + Phone Budget in AnswerPal's pricing.

Setup fees and contract terms

For a limited time, AnswerPal waives the setup fee on contracts with a minimum duration of twelve months. Annual commitments also grant a larger initial AI + Phone Budget, which can be especially useful during the onboarding phase when training models and configuring integrations consume more tokens.
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Choosing your package

Selecting the right tier depends on your anticipated workload: number of email enquiries, chat sessions and phone calls per month. If you are unsure which plan fits best, our team can help you estimate volumes and recommend the most cost effective option. Contact us for a personalised quote or to discuss custom enterprise packages.

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AnswerPal: AI-powered customer service solutions to elevate your support and communication effortlessly.

Contact

For all support, sales, and partnership inquiries, email us at info@answerpal.eu

AnswerPal
Bisschoppenhoflaan 380
2100 Antwerp
Belgium

+32.36416685

BE 0862.692.858